What data do we collect?
Titanium Software collects and processes Personal Identification Data (your email address, plus any other identifying information that you decide to provide, such as your name, address, or phone number). This information is only collected when you send us an email.
How do we collect your data?
We collect and process your data when you send us an email message.
How will we use your data?
Titanium Software collects your data so that we can respond to questions or comments sent to us by email.
Who will access your data?
Titanium Software will have access to the Personal Identification Data that you have provided to us.
How do we store your data and for how long?
Titanium Software securely stores your data in password-protected systems. Any collected data transferred from the mail server used by Titanium Software to its local storage and back will be encrypted using a secure protocol during transmission.
Titanium Software will keep your Personal Identification Data for a period not to exceed two years. If your Personal Identification Data is still stored in our system when this time period has expired, we will delete your data by erasing any applicable emails from our website's mail server and from any local storage systems.
If Titanium Software becomes aware of a data breach regarding your information, and if Titanium Software has contact information for you, then you will be notified by email without undue delay, and Titanium Software will report the breach to the CNIL (Commission Nationale de l'Informatique et des Libertés).
Your data will not be sold or traded with any other company or organization.
What are your data protection rights?
Titanium Software would like to make sure that you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access - You have the right to request that copies of your Personal Identification Data gathered by Titanium Software (including emails that you have sent to us and responses that you have received) be emailed to you.
The right to rectification - You have the right to request that Titanium Software correct any information gathered from you that you believe is inaccurate. You also have the right to request that Titanium Software complete information gathered from you that you believe is incomplete.
The right to erasure - You have the right to request that Titanium Software erase any emails you have sent to Titanium Software, any responses that Titanium Software has sent to you, and any Personal Identification Data gathered from those emails. This does not apply if the emails are retained for the establishment, exercise, or defense of legal claims or if a law requires that the emails or Personal Identification Data be retained.
The right to restrict processing - You have the right to request that Titanium Software restrict the processing of any emails that you have sent to Titanium Software and any responses that you have received if:
- You contest the accuracy of the emails
- The processing is unlawful and you wish the emails to be restricted rather than erased
- Titanium Software no longer needs the emails for processing purposes but you need for the emails to be retained for the establishment, exercise, or defense of legal claims
- You have objected to the processing of the emails and are awaiting a determination whether the need of Titanium Software to process the emails overrides your right to exclude them from processing
Even if one or more of the above reasons applies, Titanium Software is still permitted to process the emails if we are doing so for the establishment, exercise, or defense of legal claims.
The right to object to processing - You have the right to object, on grounds relating to your particular situation, to the processing of your data by Titanium Software. This does not apply if Titanium Software provides compelling legitimate grounds for the processing that override your right to exclude them from processing or if the processing is for the establishment, exercise, or defense of legal claims.
The right to data portability - You have the right to request that Titanium Software transfer the data that we have collected to another organization, or directly to you, if you have given consent to the processing of your personal information for one or more specific purposes.
If you reside in another EU member country than France, your country may grant you additional rights not listed above.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected]
Data Protection Officer
Our Data Protection Officer is Joël Barrière. He can be contacted at: [email protected]
What are cookies?
Cookies are text files placed on your computer that may collect standard internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies, as set out below.
For further information, visit allaboutcookies.org.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, some of our website features may not function as a result.
The web host used by Titanium Software utilizes security services from Cloudflare. When you visit the Titanium Software website, Cloudflare places a cookie on your computer to detect whether you are a legitimate or malicious visitor. The contents of the cookie are not viewable by Titanium Software or its web host.
What types of cookies do we use?
On the Titanium Software website, Cloudflare uses a temporary cookie that expires after 30 days; however, any information transmitted to Cloudflare is only kept for 24 hours. This cookie cannot track other websites that you visit. The cookie anonymizes your IP address so that you are not personally identifiable to Cloudflare.
Privacy policies of other websites
How to contact us
How to contact the appropriate authority
If you want to report a complaint or if you feel that Titanium Software has not addressed your concern in a satisfactory manner, you may contact your local data protection authority.
In France, this authority is the CNIL (Commission Nationale de l'Informatique et des Libertés). Complaints to the CNIL may be filed using this online form (which is only available in the French language). If you reside in another EU member country and want to file a complaint, consult this European Data Protection Board list for contact information.
Titanium Software provides software and information on the use of this software for users. Our goal is to keep this information timely and accurate. If errors are brought to our attention, we will try to correct them. However, Titanium Software accepts no responsibility or liability whatsoever with regard to the information on this website.
The information on this website is
- Of a general nature only and is not intended to address the specific circumstances of any particular individual or entity
- Not necessarily comprehensive, complete, accurate, or up-to-date
- Not professional advice
It is our goal to minimize disruption caused by technical errors. However, some information on our website may have been created or structured in files that are not error-free, and we cannot guarantee that our service will not be interrupted or otherwise affected by such problems. Titanium Software accepts no responsibility with regard to such problems incurred as a result of using this website or any linked external sites.
The software provided on this website contains a Software License Agreement that users must read and agree to follow as a condition of use. This Agreement contains information about the conditions by which the software is licensed and any limitations to the liability of Titanium Software.
This website, including all images and text, is Copyright © 2023 by Titanium Software. Reproduction, with or without alteration, is prohibited without prior written permission.